Client overview
Our customer is an internationally renowned organization providing telecom services to end users in Caribbean Islands. It delivers state-of-the-art telecom services and market leader in their segment.
Challenges
As their central business activity, our customer manages SIM ordering and activation process. This process entails integration with multiple vendors and several third party software solutions. They faced challenge of managing the process manually, which is costly as well as error-prone.
Our customer had additional challenges of integrating various divisions within their organization, who over time have evolved multiple n. These divisions have developed specific procedures to suit their specific needs and thereby a solution was sought that could help each division keep their existing modus-operandi as is.
Along with challenges of electronically bonding diverse systems, process needs to manage many legal requirements of privacy & confidentiality. These posed many security related challenges involving granular role based access control, SOX compliance for auditing, data encryption etc...
Our solution
InnoEye team gathered detailed understanding on all aspects of setup and configuration of variety of network equipments used in 2G and 3G networks like FDP, DACS, Call Servers.The solution constitutes of integration adapters for network devices using variety of communication protocols like Telnet, SIP and LDAP
The solution enables remote monitoring and administration of 1000s of network devices with support for role based access
Value delivered
Provides rich intuitive UI for administration of devices with visualization to reflect configurations of actual network setups. Provides real time monitoring and support for on-the-fly network optimization and redesign
A highly scalable solution heavily leveraging open source software with multi-instancing and fail-over support
